You can reach our support team anytime by emailing help@goodtwo.shop or by calling +1 (818) 244-1014.
Our customer service team is available Monday to Friday, 9 AM – 6 PM (PST), and we usually respond within 24–48 business hours.

All orders are processed within 1–3 business days after payment confirmation.
Shipping times typically range from 5–10 business days, depending on your location.
Once shipped, you’ll receive a tracking number via email to monitor your delivery in real-time.

If your order arrives damaged, defective, or incorrect, please contact us at help@goodtwo.shop within 7 days of receiving your package.
Include your order number and photos of the item, and our team will quickly resolve the issue through a replacement or refund.

Yes! We accept returns within 30 days of delivery as long as the item is unused, unworn, and in original packaging with all tags attached.
For return or exchange instructions, please contact us at help@goodtwo.shop — we’ll guide you through the process.

Our main office and fulfillment center are located at:
📍 704 E Acacia Ave, Glendale, CA 91205, USA
We proudly ship apparel and lifestyle products across the United States.